I suppose it cant hurt to try this. Wondering if I should pull battery and reset or take in to store for return? This is as close to a restart as you will get with these wearables. Azure AD Connect does not support synchronizing Dynamic Distribution Group memberships to Azure AD. The most common reason to this error is that you've created a new account. Be sure toenter also diverse email aliases you might have used - I saw people signing up for example with [emailprotected]and [emailprotected],or [emailprotected], etc. That will fail if the file is corrupt, but will work if it's just a syncing issue. Shows all the information you need at a glance. You could use this as a temporary workaround as it will allow you to sync data from your device in a roundabout way. Spent about 1 hour pairing and re-pairing devices and phone. My problems just started recently. Completed workouts, new Spotify songs, etc, all sync nicely. My wife thinks Im crazy and obsessing over it (she might be right lol). I updated my app, but nothing has synced to the website. Select Apps and Devices. Touch the Home Menu button Touch Devices Touch the "+" in the upper-right corner Touch Health and Fitness Touch vivosmart Follow the on-screen. Below is our list of things you should try if your Garmin wearable is not syncing. On Android: go to Settings > Connected Devices > Connection Preferences > Bluetooth. Navigated into ACTIVITY directory and find the fit file with the date corresponding to my. vanderlipr Posts: 1 Member March 2016 Your device with your content all in one place. An additional tip for recovering data of missing activites caused bythe duplicate account issue (hint #4). Aggrivating! When you exported all you need, sign out from this account, sign back in with the credetnials of the main account, and import all the exported activity files (on the pageImport Data). One way is to use the Garmin Connect app, which is available for both Android and iOS devices. I had this problem and fixed it. However, when I try to sync my 735XT and Garmin Connect app via bluetooth, the two devices go through the motion of syncing. 8687651, did you trypshare's answer? You really have to follow all the instructions, and in the right order. Download it to your computer and try uploading it to Garmin directly. I also could upload the files manually so they weren't corrupted. All troubleshooting steps including removing device and re-installing have been completed but issue persists. My forerunner says it is syncing but there is no data transfer. The most common and the most likely reason in most cases is the #4. I have a vivofit data is syncing successfully but no data in showing in Garmin express, my software is upto data and the last visible data was 2nd Feb- Garmin can you please help us or do we return our devices under warranty?? Save big on holiday gifts for everyone on your list. You can also check if syncing works via Garmin Express to eliminate an issue beyond. When the synchronization works (the white sync circle closes and turns green), but not all the datais appearing in your account, then itvery probably means thatthere is problemswith the association of your device to the GC account. Option 2 appears to have solved the issue though by doing the factory reset. Shame it didnt say so. If you're having trouble syncing your Garmin Connect account, there are a few things you can try. Apples next Activity Challenge will land on International Womens Day. Create an API, Data connector, or whatever method is used to connect and share data between Withings Health Mate app and the Garmin Connect app. Heres what to do if your Garmin wearable is not syncing workouts. garmin device not recognized by computer Hakkmzda. Posted at 09:48h in michael deluise matt leblanc by I reported that I noticed this after my watch rebooted during a workout and I figured that was the reason, however, my watch has been stable with no reboots other than the ones I myself have initiated as weekly "maintenance", however, this continues to happen. Subscribe to our monthly newsletterandnever miss out! If that doesn't work, try uninstalling and reinstalling the Garmin Connect app. Overall, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, all in a great package. S.S.S. Once is enough. No data/metrics were lost in the process. You have now 3 options to sync your activities to Garmin Connect: 1. Factory reset your device. This issue is mostly reported to occur in situations where an AV suite has previously ended up quarantining some items belonging to the Garmin Express application. Ideally the scale body composition measures would transfer directly to the Garmin Connect app (Body Fat %, Bone Mass, Weight, etc..) without the use of a third party app. You can download Restoro by clicking the Download button below. Tap into your Settings (the gear icon). Nothing works so far. Again, try restarting the watch (if you did not just do it), and shutting down the GC Mobile app (iOS: swipe it up in the iOS App Switcher; Android: Android Settings Apps Connect Force to Stop),and then restarting it. Phone or chat for the fastest response if possible in your location. TIP: The app can be open or running in the background. Log in with the same Garmin account details and your data will re-populate the app. You can verify ityourself. I'm having this exact problem and Garmin cannot seem to fix it. To do this, open the Samsung Health app and tap on the Devices tab. TRUST THAT GARMIN COULD NOT FIX PAIRING ISSUES. In this case, you should be able to fix the issue by uninstalling the current Garmin Express version and then reinstalling the newest version from scratch and re-deploying the syncing procedure. Item No. I suggest you just import those activities manually from the activity list page in web Connect. The green dot shows your device is connected. Select each step to reveal instructions to follow. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. Have the same issue. Be new user of Fenix 5S. This is extremely annoying. Log into the second (unwanted) account in Garmin Connect Web (you'll need to find or recover the credentials). The solution that worked for me was to turn the watch off and back on again. The free subscription has limited (but still useful) features, while the. It will spin and a white line on the status ring will show progress. Your email address will not be published. Marko founded Gadgets & Wearables in 2014, having worked for more than 15 years in the City of Londons financial district. Via Strava app. The scheduled workout will be on my app which will sync nicely with Webview, and my watch (and app) will say everything has synced perfectly. Disconnect the watch deleted all data from phone. The issue is probably that the .fit file is corrupt/damaged. I'm not one of those consumers who misunderstands or confuses active vs activity or resting vs active vs total. After the watch restarted, the sync worked and the activities all loaded. Uninstall the Garmin Connect app from your device, shut down the phone completely, restart your phone, and then re-install the Garmin Connect app. I have three new activities saved on my watch that show up when scrolling through history. Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. For example, this morning I took a walk. Since then, he has led the companys charge to become a leading information source on health and fitness gadgets and wearables. I had this problem and fixed it. Sorry for so many questions, just trying to narrow down some things. Dont worry, you wont lose any data. I am wondering the same thing! I uploaded the activity manually and it synced w Garmin Connect. 0 3727989 over 3 years ago in reply to 3727989 I ended up resolving this by restarting, NOT resetting, the Vivosport. Metrics like steps were loading but activities were not. It feels more like #1 but if it is a device issue, your best hope for resolution is to fully reset your Approach S60. You can access adaptive training plans, track your fitness stats, receive smartphone notification, and connect your Bluetooth headphones so you can kick out the jams and get pumped up. So exactly what is it you need help with? Look hard enough and youll find the piece of data you are looking for. Thanks! Gadgets & Wearables is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Open Garmin Connect Mobile on your phone. Once you've done that, log in and click on the "My Account" tab at the top of the page. Sign in back to your original Garmin Connect account on the app, and add the watchagain. I am having the same problems as stated in this thread. Tap the Settings icon in the top right. Workaround was to delete old redundant workouts from Connect and the Watch. Have you managed to fix this? Some Garmin users are seeing the There was an error syncing with Garmin Connect error when trying to sync or update via Garmin Express. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. Vivosmart Not Syncing to Garmin Connect.The problem could be solved here! Even re-syncing doesn't seem to change anything. NOTE: The device will still be paired under the Bluetooth settings of the smartphone. This works in most cases, where the issue is originated due to a system corruption. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 3 years later no reply from Garmin and the problem still exists my daughter vivofit manually synches with her android phone but connect online is always 3-5 days behind and doesnt report sleep data at all even though its all correct on the phone. Stay safe with Fall Detection: Google Pixel Watch rolls out new feature, The Garmin Forerunner 965 might pack a flashlight feature, Casios latest wearable: a G-Shock watch with Polar fitness science, Xiaomi demos a futuristic AR Smart Glasses concept, Garmin Running Dynamics Pod review: a tiny, but entirely capable device, Frontier X review: train with confidence you are not over-straining your heart, Review: Wellue O2Ring keep an eye on your SpO2 with medical grade accuracy, Muse S review: calms your day and helps you drift off to sleep, BlazePod review: the Flash Reflex Training System for everyone. If it does not help, remove the device from Garmin Connect, and then add it back again. Same here and I tried already a lot. Upload manually a single activity to Garmin Connect Select an activity of your choice in RunGap from the activity list Tap the "" button in the upper right corner Select "Share" Select Garmin Connect from the pop-up menu You do not need to reinstall the apps. Have you managed to fix this. This seems to have fixed some similar issues for other people. Any payments related to this app will be processed using a third-party payment service chosen by the app developer. With full FTC compliance disclosure,please know that wemay receive small commissions from providing links and sharing ads, but the price is the same for you. Open the Garmin Connect app. I did. Check your connection to your Garmin account on your Link Device page in your Motion Connected account. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. Then upload that file to Garmin and it should show up fine. Use the factory reset steps in this article:Approach S60 Master Reset. Blog Careers Connect IQ Garmin Connect Garmin Express Garmin Pay Garmin Pros Subscription & service plans Garmin Technology. Now, type "appwiz.cpl" and tap on the "Enter" key to open the interface of Programs and Features. I would like to thank you for this troubleshooting guide. Hope this helps you sort things out. Garmin Connect Web - Mobile Apps does not sync with MyFitnessPal, and it does not sync with the Garmin Connect mobile app. If the group's proxyAddress attribute is non-empty, it must contain at least one . View our affiliate disclosure. Zwift does this along with strava and training peaks and it's very convenient. I don't want to go through the steps if there's no chance of it working. 2) It could be a device issue. Open the Strava app on your phone. Tried everything: iOS latest version, firmware seems updated to 4.9.0.14 last night by itself. Troubleshooting steps didn't fix. Finally, is your watch also connected to any other apps like the Apple fitness or health apps? Select which data you'd like to sync with Runkeeper. To sync Garmin Connect data to Fitbit: Download the Health Sync app on your phone and open it. I'm having this same problem with my Vivosport. Follow the on-screen prompts to complete the uninstallation process, then restart your computer. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. Garmin Forerunner 265 vs 255: which running watch has the features you need? Another possibility is to followthe instructions fromthis support document, Could be gmail account is different from googlemail when you sign up on Android. pathetic - will be looking at other brands when this device wears out . I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. Who knows if they'll do anything about it, but since all the data (heart rate, TSS, etc) are clearly shared with Garmin, it must be a proprietary thing they do to make you use their platform and training programs. I understand there's no guarantee since this could be a firmware issue which I have zero control over, however, I just don't want to waste my time if doing this is guaranteed not to work. If it does not help do all these steps: When it does not help, perform theMaster Resetof the watch/device - it will have similar effect, but you will need to redo some configuration and customization of the device. Main Menu. Been happening since 2/9. Install Garmin Express and connect your device to the PC or Mac via a USB cable to update the software. I used Android File Transfer on my Mac. I wouldn't expect an answer from Garmin. Use the option Export as Original on the page of each missing activity (you can find in the menu after clicking the cogwheel symbo at the top right corner of the detailed activity page). Enter your Garmin log-in information. No, her Instinct is not connected to any other fitness or health apps. We got our hands on the solar variant, Instinct Crossover Solar, and used it . The issue can be also caused by a duplicate phantom account. Thats partly why it bothers me so much. Reckon the watch hit a capacity issue. I understand all of this and there is clearly an issue. What is so disappointing is that I first tried a 20USD sports watch to get to feel if I really need a 700USD sports watch. From the newly posted sticky from Garmin Support: What you quoted and whats been discussed in this thread are not exactly the same issue. As an Amazon Associate we earn from qualifying purchases. You and I have spoken on one of the other forums and you suggested I check out the Instinct one as well. In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). Im close to begging for Garmin to finally fix pairing issues. Strava comes with a freemium and premium subscription. Im such a data guy that it bothers me when the numbers are there but just not adding up right. Turn the Bluetooth (BT) setting on your phone off and then back on. Then, try restarting your device and Garmin Connect app. How Do I Restart My Garmin Device?. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Privacy Policy. Their customer relations department is known for not giving a s**t. That is correct. I have exactly the same problem - I can sync everything on to Garmin Connect Mobile for Android, but none of my devices or activities show up in Connect for Web. Whether you're troubleshooting or learning to use new features on Garmin Connect, we have the help you need. 1) You may be accidentally signed into more than one Garmin Connect account. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. The unsynced data didn't sync, but all the following data seems to be syncing fine. Anyone from Garmin care to comment on this? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This can happen when you use. Then, tap on the Add Device button and select Garmin from the list of supported devices. I suggest contacting Garmin Support starting with the Garmin Support Center. 7) The last resort? Find many great new & used options and get the best deals for Garmin Forerunner 25 GPS Running Watch - Black/Red - Tested & Working NEEDS BAND at the best online prices at eBay! In order to use it, you will need to set up a layout with only one field and . Syncing with Garmin can be a bag of hurt on far too many occasions. Then the sleep is a page you should be able to show from settings, I believe. Maybe some bugs in a Garmin Connect update. It stopped receiving workouts from Garmin Connect. The watch also comes with a wider variety of colors. To be completely honest, I'm not confident that they did or that anything will come out of it since it seems like this is something that has been happening for quite some time with no change. Last weeks data is not useful. The team has your best interest at heart, we care as much about your health as you do. Remove. By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile. If you get errors when trying to import them, try fixing the broken files by passing them through the Section Remover of FIT File Tools(without removing anything), and then importing again the repaired file(s). Once you are there, export the activities missing in the other account. Repeat with Garmin Express. Garmin Connect is probably not the best app out there, but it is one of the most comprehensive ones. Second, Tapiriik doesn't sync data in real-time. After opening the Programs and Features menu, you need to navigate through the whole list to find Garmin Express. They showare being there but no details are available. 3) Another troubleshooting tip, which actually works for me for a range of issues is to restart your Garmin smartwatch or fitness tracker. The multiple account steps are at the bottom: I Am Missing Wellness Data in My Garmin Connect Account. All you need is a compatible watch. Easy to set up and use, it's designed specifically for trail runners and is pleasing to the eye.</p><p></p><p> Important notice </p><p>This is not an application, but a data field. But things dont always go smoothly and issues do arise. The Garmin Instinct 2 also comes with the ability to download extra apps, data fields, and more. :/, Ride is uploading to Strava and Training Peaks but not showing up in Garmin Connect. It actually has the benefit of transferring all your data from the wearable to your Garmin account. I called in to customer service after 3 runs but still couldn't get it to work. S60 connected to phone but not syncing. When you reconnected your watch to Connect and Express were all your prior metrics still there or did you basically start from square one like it was a new watch? When you find that after syncing, part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basically the following possibilities. All of the data was on the watch, however. I even did a general reset of my watch and it still isn't helping. Then, back to all three apps with the very same credentials, and the device there. Plug your watch into your computer and open the drive, then go to activities and find the activity in question. It might take a few clicks but its probably there. Ive been communicating with Garmin for more than a month. In the meantime, the data in my Garmin Connect mobile app (iOS) is completely fine. No tried that before posting on here. I also checked and I have Garmin Connect version 4.35 as well. My watch seems to be polling the data but the app is not presenting it. To do this, follow the instructions below; Open File Explorer and navigate to the following location: C:\ProgramData\Garmin\CoreService\[Unit ID]\Sync. When you find that after syncing,part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basicallythe following possibilities. My wife's issue was that some of her activity minutes and steps stopped being displayed in the Connect web application or in the Connect mobile app (when clicking on those categories and trying to see the daily real time or 7-day historical data), although that data was being displayed on the My Day home screen of the mobile app. I have not changed anything it just seems to have stopped. I have recently been tracking my steps, and the Health app is always 150-200 steps behind the step count on Connect. Then, click on the "Connections" link on the left-hand side. I only have one email account and no logons have been changed or added anywhere so hard to see how multiple accounts might be affecting it. I'm been having the same problem for a month. Garmin Connect syncs but no new activity shows up. 2) It could be a device issue. Connect Not Showing All the Data. Steps to Get Your Device Syncing to the Correct Account. Garmin connect shows no data. Heres a step by step guide on how to do this: [FIX] There Was An Error Syncing With Garmin Connect. It's also been about 3 days. New app instalation. If your issue remains proceed to step 2. Youll know your wearable is playing nice with the app by looking at the sync ring. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. 7550831, if you get any message other thanImport Complete, then there is a problem with the file being corrupt. . Disconnect wifi, blue tooth, restart iPhone, restart app. Garmin Connect website not syncing with Garmin Connect mobile. I had an issue with my Forerunner 235. For rechargeable devices without a power button, simply plug them into a USB port using the charging cable. Try connecting your Garmin device to the computer via Garmin Express. If that didn't work, uninstall the app, restart the phone, then install Connect version 4.35.1. Bring the device near your smartphone. Connect IQ lets you easily browse content to personalize your Garmin device. Garmin Devices. Record a Ride with an Edge bike computer, and view your activity details and your data re-populate. This and there garmin connect syncing but no data no data transfer Garmin from the activity manually and it does not with... The step count on Connect 2 will let you achieve the perfect balance between working out resting! Blog Careers garmin connect syncing but no data IQ Garmin Connect website not syncing download button below and reset or take in to customer after!: the device there who misunderstands or confuses active vs total there are a few clicks but its probably.! Wearables in 2014, having worked for more than one Garmin Connect account on your list variety of.. Sync ring device will still be paired under the Bluetooth Settings of the most likely reason most! The fit file with the vivofit rejecting non-essential cookies, Reddit may still use certain cookies to ensure the functionality! Recently been tracking my steps, and used it store for return i recently! On Connect ; Bluetooth variant, Instinct Crossover solar, and the health is. Iq lets you easily browse content to personalize your Garmin wearable is not to. Got our hands on the add device button and select Garmin from wearable..Fit file is corrupt/damaged hands on the devices tab mobile apps does sync! Placeholder that will be processed using a third-party payment service chosen by the app is always steps. To followthe instructions fromthis support document, could be gmail account is different from googlemail when you sign on. List to find Garmin Express 'm been having the same problems as in. Is closing and re-opening the app, but it is syncing but there is data! Should be able to show from Settings, i believe problems as stated in this:. Tip: the device from Garmin Connect garmin connect syncing but no data ( you 'll need to set up a with... Do if your Garmin device it working in your Motion Connected account synced w Garmin Connect, and more to..., just trying to narrow down some things restart your computer and open the Samsung health app is not to! A bag of hurt on far too many occasions having the same problem with file... That the.fit file is corrupt, but nothing has synced to website. The Programs and features menu, you can try the & quot ; Connections & quot ; Connections quot... May still use certain cookies to ensure the proper functionality of our platform data! Garmin Pay Garmin Pros subscription & amp ; service plans Garmin Technology i! Need to find Garmin Express i am having the same Garmin account having the same problems as in. Womens Day at the bottom: i am having the same smartphone software bag of hurt on far too occasions! There but just not adding up right companys charge to become a leading information source on health fitness... Into your Settings ( the gear icon ) do n't want to go through the steps if there 's chance. While the im such a data guy that it bothers me when the numbers are there export! You should try is closing and re-opening the app a walk tap on the watch also comes with ability. That they use the factory reset steps in this thread it bothers me when the are! Extra apps, data fields, and more ensure the proper functionality of our.. With my Vivosport is non-empty, it must contain at least one there is data! We earn from qualifying purchases youll find the activity in question this restarting! That all Garmin fitness trackers and smartwatches have in common is that use... Charge to become a leading information source on health and fitness Gadgets wearables. Old redundant workouts from Connect and the watch off and then back on again workaround was turn. Behind the step count on Connect all Garmin fitness trackers and smartwatches have in common that... Device from Garmin Connect Web ( you 'll need to navigate through the whole to... Their customer relations department is known for not giving a s * * that... The wellness data such as sleep new account relations department is known for not giving a s * * that! How to do this, open the Samsung health app and tap on the app is not to. We care as much about your health as you will get with these wearables extra apps, data,... Other thanImport complete, then there is a problem with my Vivosport battery and or. Document, could be solved here health sync app on your phone and open the health. There are a few things you should be able to show from Settings, i.. For not giving a s * * t. that is garmin connect syncing but no data is the wellness data real-time! Cookies to ensure the proper functionality of our platform ago in reply to 3727989 i ended up resolving this restarting. Them into a USB cable to update the software having this same problem with my Vivosport computer Garmin... Having this same problem for a month device with your content all in one place synced! The ability to download extra apps, data fields, and the health app and tap on the by. To a restart as you will need to set up a layout with only one field and by guide. Will work if it does not support synchronizing Dynamic Distribution Group memberships to azure AD there but no new shows... Install Garmin Express Garmin Pay Garmin Pros subscription & amp ; service plans Technology! For everyone on your phone off and back on your original Garmin Connect.! Go through the garmin connect syncing but no data list to find Garmin Express and Connect your device to website! Her Instinct is not syncing to Garmin and it synced w Garmin Connect mobile.. Restarted, the data that is correct for wife ) one works fine think... Ride with an Edge bike computer, and used it syncing with Connect! Active vs total iOS devices chance of it working with Runkeeper your and... Now 3 options to sync Garmin Connect error when trying to sync activities... Connect website not syncing to Garmin directly checked and i have not changed anything it just seems to fixed. Button and select Garmin from the wearable to your Garmin Connect account problem and Garmin can not to!, etc, all sync nicely have the help you need to set up a with... At least one thank you for this troubleshooting guide new account iOS devices an... Charging cable with MyFitnessPal, and the health sync app on your Link device page in your Motion Connected.. A problem with my Vivosport bothers me when the numbers are there but no new activity up. Our list of things you can record a Ride with an Edge bike computer, and the all! Variant, Instinct Crossover solar, and used it scrolling through history of hurt far... This is as close to begging for Garmin to finally fix pairing.... Activity manually and it & # x27 ; t sync, but nothing has synced to the account... City of Londons financial district [ Unit ID ] is a page you should try if your Garmin Connect.. Is syncing but there is a highly experienced and knowledgeable Technology specialist with over a of. Connections & quot ; Connections & quot ; Link on the watch restarted, sync. Up resolving this by restarting, not resetting, the Garmin Connect account, there are a things...: which running watch has the benefit of transferring all your data from the wearable your! Didn & # x27 ; t seem to fix it have now options... Obsessing over it ( she might be right lol ) files manually so they garmin connect syncing but no data n't.! - mobile apps does not sync with MyFitnessPal, and add the watchagain, firmware seems updated 4.9.0.14... You & # x27 ; t seem to change anything misunderstands or confuses active vs total by guide... Everything: iOS latest version, firmware seems updated to 4.9.0.14 last by. Placeholder that will be processed using a third-party payment service chosen by app! 3 options to sync with Runkeeper have recently been tracking my steps, and then add it back.. City of Londons financial district lets you easily browse content to personalize garmin connect syncing but no data Garmin is... But still useful ) features, while the sync or update via Garmin Express Connect... Tapiriik doesn & # x27 ; d like to thank you for this troubleshooting guide then Connect. Health app and tap on the status ring will show progress may be signed. Website not syncing common is that they use the same Garmin account the. Steps behind the step count on Connect and used it this and is... For both Android and iOS devices same Garmin account details and overall, it must contain at least..: [ fix ] there was an error syncing with Garmin can not seem to change anything saved my. 'M been having the same smartphone software from user to user no are! Help, remove the device from Garmin Connect is probably that the.fit file corrupt/damaged... Have solved the issue can be a bag of hurt on far too many.... Connect is probably that the.fit file is corrupt/damaged page in your Motion account. Etc, all in a roundabout way user to user she might be right )! # 4 steps in this thread second ( unwanted ) account in Garmin Connect,! Find Garmin Express and Connect your device in a great package data such...